How it works

A simple, documented process from first contact through to handover and optional ongoing support.

The main steps

1. Discovery & Fit

A short conversation to understand your organisation, your goals, and whether I am the right fit.
2. Scope & Proposal

We agree on a realistic scope, timeline, and responsibilities, written down in a simple proposal.
3. Build & Check-ins

Focused build time with agreed check-ins so you always know what stage we are at.
4. Handover & Training

You get access, documentation, and a walk-through so the site is not a black box.
5. Ongoing Support (Optional)

Light-touch ongoing care if you want someone to keep an eye on things after launch.

Usually just a rough sense of where you are, what is not working, and what “good enough” would look like. The detail gets worked out together.